Contact details
Candidates should apply by sending a copy of their CV, detailing education, employment history, relevant experience and details of two references. Please also state where you first heard about the vacancy. You should also send a statement outlining why you consider yourself suitable for the post and the particular skills and attributes you have, which will enable you to fulfil the requirements of the job. A job description is enclosed to assist you with this.
Completed applications should be marked Private and Confidential and sent to Recruitment at Norfolk Wildlife Trust, Bewick House, 22 Thorpe Road, Norwich, NR1 1RY or nickm@norfolkwildlifetrust.org.uk
The job will be removed from the website when we have found a successful candidate.
Unfortunately, we do not have the resources available to offer feedback from the application stage. If you have not heard from us by 30th April 2025 you should assume your application has not been successful on this occasion.
Thank you for your interest in this vacancy and the work of the Trust.
Norfolk Wildlife Trust has Visitor Centres situated on five of its nature reserves at Cley Marshes, Hickling Broad NNR, Holme Dunes NNR, Ranworth Broad, and Weeting Heath NNR. This 3 day per week post will be line managed by the Senior Visitor Centre Coordinator.
Norfolk Wildlife Trust welcomes 250,000 people every year to these reserves. As well as ensuring visitors are well received and our Visitor Centres are in good order, we seek to increase Trust membership through active recruitment and income through sales, permits and donations. It is expected that the Visitor Centre Coordinators will support the Trust in its commitment to improving the visitor experience by providing information, interpretation and a friendly welcome from staff and volunteers, whilst providing a quality service to promote the professional image of the Trust. We seek to deliver a warm, friendly and enjoyable visitor experience so that visitors leave understanding who Norfolk Wildlife Trust is and what we do as well as how they can do more for nature.
Special Requirements
- Retail sales and customer service experience
- A basic understanding of nature conservation is desirable
- Promote NWT and recruit new members
- Ability to develop and retain an acceptable level of knowledge in respect of the reserve and its wildlife
- Ability to recruit and train volunteers
- Ability to assist with providing information to school parties
The working week will include weekends and Bank Holidays, from 24th March until 3rd November 2025 inclusive.
Please see the job description and job details below for more information about the role.